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Hack accounts HELP

New Community Member

Hack accounts HELP

Hello,

 

I just notice a lot of my accounts have been hacks and charge were made including paypal and newegg,  I concect paypal and they fixed 4 of the ten charges that was not newegg and refunded them amount, But the 6 charges from newegg they still have not refunded and was told this is still under review, I was told by newegg that paypal will refund this money back to my back account but still 9 days later nothing for the newegg charges.

 

These charges were not authorized by me and by paypal policy why am I not getting my refund.

 

Just for the record I been with paypal for well over 15years

 

Please help anyone!!!

1 REPLY 1
Volunteer Advisor

Re: Hack accounts HELP

@TCCFM

 

Contact customer service for further assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Refunds generally go back to the payment method used after the refunds are issued which may take 3 to 5 business days for bank payments and up to 30 days for refunds to cards.


Kudos & problem resolved are greatly appreciated. Smiley Happy