HNBM Trading Co., Ltd.
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Help me understand why PayPal would process payments for a company that is not forthcoming in their advertising and selling practices.
This company advertised a human hair wig that I ordered. The product received was nothing like what I ordered and was not human hair. Cheap costume wig. When I contacted the seller, the disclosed, "The product pictured is not always the product shipped." Who does that? Who offers one product and ships another. That's the classic bait and switch and PayPal gladly processes this seller's payments.
I submitted a claim and the seller offered to return my money if I shipped the products back AT MY OWN EXPENSE! The merchant did not provide a complete shipping address or a complete recipient name. I believe that was on purpose so the package would be undeliverable, and then I would be out of the funds I spent for shipment and the money spent on the product. PayPal Resolution Center only offered the ability to upload tracking information and no ability to reply with comments.
I used to think that if PayPal processed payments for a merchant, they did some type of research into the company. I no longer have that assumption.
Do your homework on these international companies, especially those from China. These international vendors are not always reputable. Check Scammers. Check message boards. Google the company name followed by "negative news," and make an informed decision because you cannot count on PayPal to do that research for you.
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This exactly what happened to me. And I think we need to hold Paypal accountable for this. This is something that continues to happen with the same company then something is defiantly wrong. This company is a scammer and need to be stopped.
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They just did the same thing to me... I am going to call the Attorney Generals Office and file a complaint on Paypal and HNBM Trading Co. Ltd.. THIS IS AN OUTRAGE. I was under the impression that my money was secured by Paypal, but ha ha it is not. They don't give a dam... my result from Paypal was the same as the result from the China Company, now get this... It will cost me more than my refund amount just to return ship items I never ordered back to China.... never again and once settled, I am deleting my PayPal account.
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