HKG TECHNOLOGY CO.,LIMITED

rkonnen
New Community Member

Huge bait and switch. Now web site is no longer available. I doubt we will see any kind of refund, from HKG or Paypal.

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45 REPLIES 45

MRL76
Contributor
Contributor

I fell for it too. The absolute worst thing though... The way PAYPAL has handled the issue. I have been disputing this since June. I have had the case ruled in my favor then reversed then re-reversed and then re-re reversed. I'm not exaggerating either. I have spent hours on the phone, tons of time messaging through twitter with their customer support and every time I'm promised a resolution. I was even told by 4 different people that they aware of the scam however they could not refund my money unless I spent $40 to ship the $5 worth of garbage back to the scammers in China. They convinced me to sen that and that would be the end of all this. I went to the post office and it with tracking and believe it or not the company said they never recieved. Since their is no tracking after the item reaches China, PayPal chooses to take the word of a company that scams their customers over a loyal customer who has NEVER had a claim in over 15 years and spent thousands of dollars.. Shame on PAYPAL! 

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mari1957
Member
Member

Please do not do business with this company. I am extremely upset that PayPal continues to work with them after how many complaints there are. I purchased three toy robots from them and received them. They were not as described at all, and they sent two of the same ones. I contacted them several times and they never answered (their e-mails and phone number on their websites are fake). PayPal contacted them and they agreed to give me a refund back if I shipped it back. Well, I did via USPS for $35. It has been 20 days since USPS has updated my shipping info so PayPal decided to close my case. When I called them to contest this, they proceeded to defend the scammers over me, a client. If I am using PayPal it is for safety and because I trust that PayPal will protect their customers and that they would never continue to do business with a company who has scammed so many people, but thats not the case. I was robbed $89.97 by this company, I sent the toys back and paid $35 for shipping and have nothing to account for the money I spent. 

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steveosh
New Community Member

I found out the hard way.  I made the misfortune of ordering something. after sending an email to <removed>  Lori <removed>, i was asking for a shipping number that works, because the one they sent when tracked said it did not exsist. 

 

I asked for a working number.  all i get was BS about need the original orer number, so after a few emails I found the receipt and sent it to them. another day goes by and nothing, so i sent another email asking for a working tracking number, i get a reply asking for my original orsder number, this went on for about 20 times, each time i sent an email asking . all i ever got was one asking for an original email.  all they had to do was scroll down cause it was in the message history,.

 

Finally they sent an email with a tracking number, that said it was on its way to the destination country. but their was a couple lines of text that were not in english.

 

when i got them translated, it said that the parcel was delivered on July 31st.  to a place in ISREAL... omg i live in canada... I am **bleep**, i send an email saying that it is a wrong number because it was delivered to someone in ISREAL and not canada, all i get from her is to contact my post office,.

 

the order date was in May.. her it is Septemeber...   sand nothing

 

I did a whois lookup and find their site is registered with tucows.

 I am filing a complaint with them , and Paypal (but looks like PP will be useless)

 

Domain Name: GOUERDAN.COM
Registry Domain ID: 2157772886_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: http://www.tucowsdomains.com
Updated Date: 2018-08-30T07:45:34Z
Creation Date: 2017-08-29T09:35:16Z
Registry Expiry Date: 2019-08-29T09:35:16Z
Registrar: Tucows Domains Inc.
Registrar IANA ID: 69
Registrar Abuse Contact Email:
Registrar Abuse Contact Phone:
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS-CLOUD-B1.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B2.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B3.GOOGLEDOMAINS.COM
Name Server: NS-CLOUD-B4.GOOGLEDOMAINS.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2018-09-23T15:40:01Z <<<

For more information on Whois status codes, please visit https://icann.org/epp

NOTICE: The expiration date displayed in this record is the date the
registrar's sponsorship of the domain name registration in the registry is
currently set to expire. This date does not necessarily reflect the expiration
date of the domain name registrant's agreement with the sponsoring
registrar. Users may consult the sponsoring registrar's Whois database to
view the registrar's reported date of expiration for this registration.

TERMS OF USE: You are not authorized to access or query our Whois
database through the use of electronic processes that are high-volume and
automated except as reasonably necessary to register domain names or
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information purposes only, and to assist persons in obtaining information
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Registrars.

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amsterdope
Member
Member

I ordered a mini projector and it never was shipped and no answer to my emails.

 

I saw the ad via Facebook. I guess I got scammed. Nice.

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gusart
Contributor
Contributor

bit disappointed not to see the usual canned responses from the PayPal bots 

 

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AZ96
Member
Member
What does this company sell. I got a charge but didnt order anything
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