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(HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

MelissaSue53
New Community Member

(HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

Is this a legitimate US clothing company. Any feedback on cloths purchased, i.e., quality, shipping time or any reportable issues?

 

8 REPLIES 8
etgqsopr63
Contributor

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

I'm starting to get a little worried also.  although I know Paypal has my back, I really want the items I ordered.  I emailed them and hope the reply back. 

JoanneN33
Contributor

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

Me too. Ordered something on May 26th. Have tried to reach the company but the email on my receipt bounced back and says I need to go to customer service from the website I purchased from. Going to open a dispute now
JFollmer
Contributor

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

I purchased 3 items on May 5, 2020 on Facebook ....received them on June 10th.  There was no invoice or company info included in the package.  The items were cheaply made and I would like to return them but have no contact information to do so.  I contacted Paypal and they said they can't help me.  I hope I'm not out $84.97!  😞

Jackie Follmer

RHouston
Contributor

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

I purchased 4 dresses from this company on June 10, 2020.   I finally received them on July 11, 2020.  The dresses were supposed to be made out of cotton/polyester.  These dresses are made out of nylon and are so thin you can see through them.  They would be perfect material for a slip!!!    I contacted them from their website and sent them an e-mail requesting return address information so that I could return the dresses for a refund.  I realize it will cost me to ship them back... however, some money back is better than none as I spent $87.00 for the dresses.   They e-mailed me back and said they were sorry the dresses did not fit me and asked that I could give them to a family member or a friend and that they would give me 10% of my cost back and a 10% discount on future purchases and would not give me a return address to send the items back.  Mind you, on their website it clearly states that if you contact them within 7 days of receipt that you can send the items back in their original packaging and they will refund within 5 days of receipt of the items.   I would have never ordered from them if they had not lied to me in the beginning.  I asked them before I ordered where they shipped from and they told me an Ohio warehouse.  Live and learn I guess.

donnaiiams
New Community Member

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

Where did you find the website????

donnaiiams
New Community Member

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

I am in the exact same boat.  I emailed and got an auto response saying its a financial email box.  I cannot find the 'contact us" button that is specifies on a little piece of paper in with the dresses.   So i'm stuck now!!

 

RHouston
Contributor

Re: (HK)BLACKBOOM INTERNET INFORMATION TECHNOLOGY CO.,LIMITED

If you ordered them from the same place I did, their website address is shopthelulu.com.  That is where I went to contact them.  Good luck.   I decided not to return my items and took a loss and am going to just donate them to a women's shelter in my town because I have heard that this company will use every excuse they can not to return a full refund and it is costly to return the items to China.   I would have never ordered from them had I known that was where they were located.  I asked before I ordered and they said that their items shipped from an Ohio warehouse.  Best of luck to you. 

 

Mandmresale
Contributor

Re: <removed> CO.,LIMITED

I have had the exact situation,