HELP PLEASE

sbandz
Contributor
Contributor

Hi a few months ago i my account has been permanently limited because i couldn't verify my identity,paypal haven't sent me a email since and i understand i have to wait 6 months and the time is nearing and i haven't received any email from paypal will i get my money back and is there anyway to check the date of when your money is released?

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sbandz 

 

PayPal will email when it's been 180 days, not near it. Refer to the original "You can no longer use PayPal" suspension email for more information and note the date. If you don't receive notification that you can withdraw after that date, call customer service for further assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sbandz 

 

PayPal will email when it's been 180 days, not near it. Refer to the original "You can no longer use PayPal" suspension email for more information and note the date. If you don't receive notification that you can withdraw after that date, call customer service for further assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal


Kudos & Solved are greatly appreciated. 🙂
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sbandz
Contributor
Contributor

Hi thanks for the responses I should be getting the email in two days 

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