Guests

Alan1959
Contributor
Contributor

My partner used my account as a guest with an invoice number 111001-KTC74951 Transaction number 2C559042VX082535G with her name Gloria <Removed> on 08 April 2021item recvied was not the item ordered how do i get a refund.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alan1959 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
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Alan1959
Contributor
Contributor
Thank you it is in there hand now
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