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Guest check out, need to dispute transaction

New Community Member

Guest check out, need to dispute transaction

I accidently checked out as a guest through PayPal and ran into an issue with the seller (sent me expired items) I have a PayPal account and I needed to access the transaction in order to open up a dispute and I'm not sure how to do that since the transaction is not showing up on my account but I do have the transaction ID.
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Moderator

Re: Guest check out, need to dispute transaction

Hi frankies_wife05,

 

Since you're not able to access the guest transaction on your own, we can help you with disputing the transaction over the phone. At your earliest convenience please give us a call so that we can help dispute the transaction. If needed, our contact information can be found by clicking the "Contact" option at the bottom of our site.

 

 

Thank you,

Derrick