Guest account (a what??) resolution case question

Graceface
Contributor
Contributor
Bought a car part off Ebay a couple of months ago, due to nature of part it tooks weeks to find time, buy extra tools etc to fit it. So 30 day Ebay guarantee etc past. The part ended up being wrong(found out after fitting, seller said it was correct). So i checked payment date and it said payment by paypal, but looked elsewhere and i'd paid by card, but paypal said they'd open up a case as a guest(never heard if this before) which i have subsequently won, but, where in the hell do i find details of this case?? They are not in my usual paypal account pages, or resolution centre??
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

advice removed.

 


Advice is voluntary.
Kudos / Solution appreciated.
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lancs1953
Contributor
Contributor

Hi - am in the same boat have you had any responses?  I have to leave a tracking number for a "guest account" refund in the resolution centre, but there's nothing there!!

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