Good morning I would like to inform you that I received an email yesterday about a payment. The payment is about a hotel reservation. Could please explain the reason that I received this email?I have never made this payment. Please answer me as soon as possible. I want to feel safe about PayPal.
How soon you get an answer is dependent on when someone decides to log in and voluntarily answer your post.
If its a spoof then NEVER USE ANY LINK.
Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
