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Got the PayPal_Connection_OK message but account still limited?

Member

Got the PayPal_Connection_OK message but account still limited?

I'm a business customer.

 

Paypal won't answer my calls or emails. Been trying to get some support for the last week. We've done the new security updates, tested it as instructed and got the PayPal_Connection_OK message but account still limited!

 

What do I do?

2 REPLIES
Volunteer Advisor

Re: Got the PayPal_Connection_OK message but account still limited?

@Scillychick

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Got the PayPal_Connection_OK message but account still limited?

Thank you, I will certainly try all of that.