Got scammed

Blackeyegames
Contributor
Contributor

Looking for help i got scammed out of 750 usd what can i do 

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Blackeyegames 

 

Sorry can't really advise if you don't say how you were scammed.


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Kudos / Solution appreciated.
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Blackeyegames
Contributor
Contributor

they said that they do custom art work and told my money closed thier paypal accout and did a runer 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Blackeyegames 

 

As long as you did NOT pay using the friends/family option then you would have buyer protection so can open a dispute.

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.





Advice is voluntary.
Kudos / Solution appreciated.
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Blackeyegames
Contributor
Contributor

i sadly cant open a case due to how they scammed me 

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