Got scammed

SimonKristensen
Contributor
Contributor

I wanted to buy a Fortnite account for 22$ and the guy decided to keep the money and scam me. We talked over Snapchat and I also wrote that to PayPal. He then said that we talked over Twitter. I can’t leave a comment on the case, but I would like to write to him asking what my Twitter name is and screenshot of the conversation, since I have never talked to him on Twitter Do I get my money back?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@SimonKristensen

 

That would depend on if you open a dispute and win.

Whether what you bought was covered by buyer protection.

How you funded that paypal payment.

How you paid for the item ie which option you used.


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SimonKristensen
Contributor
Contributor

@kernowlass I paid through the goods thing. I tried to buy a fortnite account and now he scammed me. We talked over snapchat and he said we talked over twitter

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Fortnite10
New Community Member

Same thing happened to me. What can I do to get my money back?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SimonKristensen

@Fortnite10

 

 


How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.


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Kudos / Solution appreciated.
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