New to the community? Welcome! Please read our Community Rules and Guidelines
2 days ago i purchased secondhand product from ebaykleinanzeigen.de, a few min after purchase, i try to accidentally found a user that sells with the exact same pictures i bought. So i asked the seller if he is the same person and why are you still opening the product in auction. Unfortunately, the seller said it's not him who sold on ebaykleinanzeigen.de. And i noticed the scammer used the exact same pictures, title and description as this seller on ebay.de does. From there i knew i got scammed. I paid him through paypal family and friends. And that is my mistake. i was using paying with credit card. But if i still haven't receive the product for at least a week. Can i still report that the packet is in fact does not come?
I saw on internet that paying through paypal family and friends is for sure i won't get my money back. But they said that the least possible option is to contact the bank that you are paying with credit card, which i did went to the bank today and asked them about this case and their response is they cannot do anything since the credit card is only a bridge to paypal. And their recommendation is to wait paypal to response and if there is no solution, i should go to the police and maybe they can do something with the payment with credit card.
I did go to resolution center on paypal and send a report, but its only option is only Unauthorized payment (which is so stupid), which i had no choice but to choose it, and like expected, the case is closed since they didn't find anything related to unauthorized payment. And i tried to report this person again, but it says that the case has been opened with this person, so that leave me nothing to report. So what should i do now? Should i wait at least a week, to make sure that 'the packet does not come'? And how can i can report to paypal?
I tried searching on google about reporting a scam on paypal. but almost all the links on google directed to paypal website which says the page isn't available. So why paypal are deleting this?