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Got scammed, filed the wrong dispute

New Community Member

Got scammed, filed the wrong dispute

Hi, I got scammed and I also filed the “unauthorised transaction” bit when I should clearly have stated “item not arrived”. Pointless to say that now I can’t edit any of that and I’m at loss. Its clearly a fraud and I can prove it as the trade was done on Facebook marketplace. Do you think I have a chance to see my money once again?
1 REPLY 1
Esteemed Advisor

Re: Got scammed, filed the wrong dispute

@FunkyGrass 


A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.