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This just happened to me too! Just opened a dispute. I did contact them and they emailed back. I did get a plane flat iron. But nothing like the ad looks like. I followed an ad through my words with friends app. Sad.
I paid $26.59 through Paypal.
It's been almost 3 weeks. I was trying to be patient as sometimes shipping No email receipt. No product. Nothing. Tomorrow will be 20 days.
I've emailed the company.
Well, I own a flat iron already. So while I can awkwardly twist my hand around to try and create a curl with the FLAT IRON THEY SENT, it's super hard. That's why I wanted a 2-in-1 curling iron/flat iron. Did you go from this landing page, too? https://daddyrecommend.com/products/90-off-last-day-promotion2-in-1-mestar-iron-pro?variant=19952286... At the very top they only show the 2-in-1 and that's what I thought I was getting. Black was lower priced--but I thought it was like on Amazon that sometimes certain colors of things cost more than others (and black is often less expensive). I feel duped because they advertised a 2-in-1 and sent me a flat iron. They now say they are out of stock on the 2-in-1. Ironically, the above website is still selling these today!