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Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

You can file an international fraud or scam claim with the Federal Trade Commission. Here is a link. https://www.consumer.ftc.gov/media/video-0159-report-international-scams-econsumergov
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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I recommend calling PayPal. I finally got a refund after waiting like 10 days because of course the fraud company had no defense for their con. Only by actually calling PayPal did I get my money back.
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Contributor

Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I have been back and forth with the company and now PayPal. I am so dissapointed with PP. I have been using them for 7years and this might just end that relationship. I have never disputed anything in those 7 years. THIS IS NOT OK! PP needs to suspend Summer-Eye from taking payments. I will also be filling several complaints as stated above by another customer. 

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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I think Paypal is in cahoots with this Lij co and splitting the money for everyone that purchased this curling iron. In my opinion paypal is allowing them to scam us. I will be contacting BBB. And my local news.
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Contributor

Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I tried BBB, they don't handle foreign companies and I had a hard time trying to find a claim on an international BBB sure. I'm going to keep trying!! Good luck!
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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

ME TOO!!!! I am trying to get my money back now. They replied to my email in broken English and want me to take a video of the cheap black plastic straightener that I received not working. It is nothing like the product advertised! It’s totally a scam!!!
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Contributor

Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I recommend calling PayPal. I finally got a refund after waiting like 10 days because of course the fraud company had no defense for their con. Only by actually calling PayPal did I get my money back.
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Contributor

Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

Lucky you. Paypal wanted me to send it back at my cost
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Re: Got scammed by a Facebook ad selling Golden curling 2 in 1 hair iron.

I received only the small plain black straightener which is not what I ordered and it was damaged because it was shipped in an envelope. I made a claim because they didn’t want to refund my money unless I paid return shipping. I feel like that’s unfair since I’m not the genius that shipped a cheap quality product in an envelope. Of course PayPal sides with them and would like me to spend half of my refund to ship the wrong damaged product back to them. So much for PayPal protection. Not sure why PayPal would still allow this company to use their services with this many complaints.