Got charge $500 instead of $50 in a game.

[tshiri]

I contacted the game support through email and discord but there has been nor response, I even tried unauthorized transaction but that failed. What can I do because I am now lacking serious money for my monthly budget?

[kernowlass]

@tshiri 

Why did you open a dispute for unauthorised and NOT a billing error?

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?

[tshiri]

Yeah I finally got a response and they said they will give refund but will do a ban on my account. Which is good and bad cause I am getting money back but I am losing an account I spent money on.