I have seen many complaints about this company. I ordered a lifelike doll 17" with real hair and lashes that I chose from several pictures of dolls offered. I waited over a month for it to arrive. What I received was a cheap dollar item out of rubber that resembled a dog toy that was about 8" long. I immediately filed a dispute and this Malaysia company offered to give me a few dollars back and I declined it. After almost two months waiting for PayPal to respond, they posted to my dispute page that I had to pay to send the item back in order to receive a refund. I originally paid $42 and change and to send something back to Malaysia would have been expensive. I requested to PayPal to investigate this company over and over and messaged them that I found many people who had been scammed in the same way. There was no way to add any information or give comments on my dispute once PayPal decided that I needed to send the item back and provide tracking. I messaged them through the help section 3 times and received a generic response. Yesterday, I received an email that PayPal declined my dispute. I sent them another message telling them how disappointed I am that they protect a company that scams people and not their clients and that I am closing my account. I will be posting this to every social media outlet I can find. I will be spreading the word to anyone who will listen that PayPal will not take care of their clients but will take care of companies who scam people out of their money.
I also bought a lifelike dog for $29. It’s about 4” long does nothing they claimed it did. It looks like it came from the dollar store. They should not be allowed to sell!
Same thing here. This company sent me complete crap and charged me almost $30 for 2 masks. These masks were grossly huge, sewn crooked, and the print was blurry and did not look anything like what was advertised. Paypal refused to refund me, so it appears they are partners with this company and making money off of them by declining customer's refunds like us.
They sure do not care. They are very obviously benefitting from this scam. I am never going to stop and trust me one day we are all going to be involved in a class act law suit and we will then be benefitting from being robbed this way.
