Gogobuy Smart watch/earbuds
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Beitamar,
Thank you for contacting the PayPal Community Forum and welcome as a new member!
If you dispute a purchase as item not as described, you may be required to return the item to the seller in order to receive a full refund. The buyer is responsible for the return postage costs and we do require a tracked delivery service to be used in order to confirm the seller has received the item back. We do understand that depending on the seller's country location, the costs of return postage may be higher than the purchase price. For this reason, we do offer return postage on us programme and more information on this can be found here - https://www.paypal.com/smarthelp/article/can-i-get-free-shipping-on-a-paypal-return-faq3544?app=sear....
- Siobhan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
On Dec 30, 2019, at 9:24 PM, Bruno <removed> wrote:
> >>>
> >>> If you opened a dispute your account will be frozen, you will have to
> >>> wait a long time to receive a refund, and we won’t refund you as
> >>> compensation anymore.we highly recommend you to accept our offer. $15
> >>> is the maximum value we can accept to refund to you at this time/ on
> >>> this case. Accept or not?
> >>>
> >>>> On Mon, 30 Dec 2019 at 14:39, Belauzaram wrote:
> >>>>
> >>>> Well I wasn’t planning to pay the return. It’s your obligation to pay the return postage since you are the one and who sent the wrong items.
> >>>> What you doing is a fraud and you know that. I want my full refund also I will report you with PayPal, Facebook, Amazon , eBay for fraud.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Had the same issue with them. Ordered a fitbit watch with an inbuilt compartment for storing wireless ear buds. They sent me a different watch and separate earbuds...mot what i ordered at all.
I emailed them and they said they dont want me to send it back as it would cost them too much but would give me a $3 discount (it was $24). I said no and we went back and forth with them adding a dollar on each time..
Eventually opened a paypal case and it lead to paypal saying that I had to return the item tracked to China..which would be around £8 to do. I was not happy with this as it wasn't my fault at all! Why should I pay nearly half price for something I didn't want or ordered.
I contact paypal via the message center, explaining everything that happened, how im pretty sure the site is a scam, how as soon as a dispute was opened I was bombarded with rude emails from them telling me to "drop the case immediately and we will fully refund" but when I told them to refund first...surprise surprise they refused. I also told Paypal how under EU laws that if the seller is sent the wrong item or is broken etc THEY have to pay return postage.
Thankfully the Paypal person I was talking too just immediately refunded me and put the case in my favor.
Hopefully, if a few people open disputes with these people they can get banned!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How Can I Make Multiple Payment Buttons (Subscription and Checkout) Work on One Page, Please? in Payments Archives
- Smart Button Payment in Payments Archives
- PayPal Smart Connect account closed, still showing on account? in PayPal Basics Archives
- where can i find my paypal smart connect account number in My Account Archives
- PayPal is allowing scammers to use them as a funding source! in Disputes and Limitations Archives