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I ordered a garden kneeler from this company and only received a small tool pouch does anyone have a similar experience
I had the same thing happen. I ordered the stoll and was sent what was suppose to be a promo item- a little pouch. When I contacted them they said that's all I ordered. I had saved their advertisement video on my FB page and went back to look at it. It said that the stool was 50% off that day and came with a free pouch. I know that's what I ordered, but they bait and switched and claim I only ordered the tool pouch which wasn't free. I'm out my money and the company isn't going under that name anymore. Serves me right for not researching them first. Live and learn I guess.
Same thing happened to me. I know I ordered the garden kneeler and I just received the pouch, which is worth about $1.00.
That would help ALL of us. I checked and double checked before I ordered to be certain what I was buying, But these crooks took the Facebook ad and the shopify page down so we cant verify.
This is exactly my experience. I'm disputing the purchase and await a refund. I'll gladly return the "Dollar Store" value bag they sent.
I hope PayPal can help us.
The very same thing happened to me. Does anyone think to save the original add and would you be willing to share with all. I am positive that I purchased the stool with the pouch as a free gift, not the pouch for $20! Is there a feeling that PayPal can help us out, or is this a case of a lesson learned? Ughhhh!