New to the community? Welcome! Please read our Community Rules and Guidelines
I purchased 2 luxury camping chairs from OTC Brands, Inc. from china. They sent me 2 tiny 10 inch folding stools. I demanded a refund. They want their product return before I received my full refund. I checked with UPS. It will cost me $43.00 to returned the wrong product sent to me. Plus UPS want a standard address like we use in the USA. I tried talking talking to someone in Paypal and have not been able to. I am still trying to get my money refunded.
Did you open an ebay dispute or a paypal dispute?
If ebay closed it then was it after 30 days when its too late to file with ebay?
In which case have you opened and escalated a paypal one?
I tried getting my refund from the seller, he would only agree to a partial payment. If, I sent back the merchandize which will cost me $43.00 to return with no guarantee. I made up a tracking number and told PayPal what I did and that the only way I could get a tracking number on the package was with a standard USA address format.
I constantly request a full refund when ever I reply, going through their loops, in the hopes, that someone understands what I am going through. I received something less then what I paid for and request a full refund. Does anyone know where I can obtain forms for a FULL refund?