cancel
Showing results for 
Search instead for 
Did you mean: 

Getting my Refund From PayPal or EBay

Highlighted
New Community Member

Getting my Refund From PayPal or EBay

I sent in my dispute and they didn’t say anything or email me they just closed the dispute. What happened to customer protection against fraud. The company I bought from didn’t send the item and they closed account on EBay and now I’m out $80.00 US dollars what do I do now. PayPal isn’t helping and EBay is not helping who do I complain to now
4 REPLIES 4
Highlighted
Contributor

Re: Getting my Refund From PayPal or EBay

I purchased 2  luxury camping chairs from OTC Brands, Inc. from china. They sent me 2 tiny 10 inch folding stools. I demanded a refund. They want their product return before I received my full refund. I checked with UPS.  It will cost me $43.00 to returned the wrong product sent to me. Plus UPS want a standard address like we use in the USA.  I tried talking talking to someone in Paypal and have not been able to. I am still trying to get my money refunded.

Highlighted
Esteemed Advisor

Re: Getting my Refund From PayPal or EBay

@warren1978 

 

Did you open an ebay dispute or a paypal dispute?

If ebay closed it then was it after 30 days when its too late to file with ebay?

In which case have you opened and escalated a paypal one?


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Getting my Refund From PayPal or EBay

It is a payPal activity.

Highlighted
Contributor

Re: Getting my Refund From PayPal or EBay

I tried getting my refund  from the seller, he would only agree to a partial payment. If, I sent back the merchandize which will cost me $43.00 to return with no guarantee. I made up a tracking number and told PayPal what I did and that the only way I could get a tracking number on the package was with a standard USA address format. 

I constantly request a full refund  when ever I reply, going through their loops, in the hopes, that someone understands what I am going through.  I received something less then what I paid for and request a full refund.  Does anyone know where I can obtain forms for a FULL refund?