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Getting disheartening.

Des1970
Contributor

Getting disheartening.

I had two cases pending, one is now closed and I still have not received item. The second one is being constantly delayed and still no sign of item. It's looking like the "you may be entitled to a refund" section is just candy for the eyes and nothing but a sham. How can PayPal be allowed operate knowing that scam artists are using their platform to rip people off?? It's absolutely disgusting. I'm probably wasting my time but I will get onto every social media platform to report this .
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Getting disheartening.

@Des1970 



Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give you 'some' buyer protection but the onus is on you to risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

The BEST thing is to not buy from them in the first place, to recognise them -

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.


Advice is voluntary.
Kudos / Solution appreciated.