George <removed>?? i bought two planters and Did not receive them !!

[sojax8]

I placed an order with this vendor and on Their site my invoice says no payment .  Yet my Paypal was charged.  Then then i recievd a notification that it was delivered!!! I Have not received the two planters i ordered!!! Im so up set because it was $76!  I need help !!! Paypal is saying it was delivered!!

[Amber794]

I have made two separate orders and never received them..unpaid as pay pal guest..paypal says the the item has been delivered but it hasn't and then denies my dispute ..over 200$ gone..what do I do

[Amber794]

I have wasted over 200$ with using paypal...same thing .they tell me the item says it was delivered and wasnt

[kernowlass]

@sojax8 

@Amber794 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.