Has anyone been scammed by a Chinese company whose name is scripted in Chinese with no other contact information or invoice sent to customer, therefore making customer unable to contact them regarding order? I recently experienced that but they came up with a shipment list that was probably devised in their office. So I’m out my money and they are sitting in the catbird seat! It’s a great business I’m sure if you can get by with it. Kinda like selling air sandwiches!
I'm sorry to hear of the trouble reaching a merchant.
If you're unable to reach a merchant and you're having an issue with an item you purchased, we recommend filing a dispute against the transaction. This will work towards requesting a refund or resolution from the merchant.
I hope this information helps!
Thanks,
PayPal_Tricia
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