Friend pays me back money

Pota420
New Community Member

I had a friend that owed me $5,000 that I had given them in cash and the only way he was able to repay me with through his credit card. So he sent the money to me I transferred that to my bank and took the money out. Now PayPal wants a bunch of information like a receipt, which was never made up. PayPal restricted my account. What can I do about this.

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Pota420 

 

Write a letter explaining the situation, pdf it and upload it to the case or call PayPal customer service to explain. It is a large amount and PayPal wants to know why you received that amount because maybe there was no note on the payment describing properly what the payment is for.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.