We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
Friend accidentally sent money as a Payment for Service, now PayPal thinks I'm a business?
Long story short, I am booking a holiday and had my friends send me money on PayPal to pay for it. I sent them my PayPal.me link. One of my friends, however, somehow misclicked (according to him) and the payment came through as a Payment for Service. The money was on hold, he confirmed it on his end, and there was a £17 fee on the transaction (he sent £500). Now my account is limited (although it won't tell me what the limits are on the "View your accounts limit" page).
When I go to resolve, I am asked for a building number, street number and street name, then proof of evidence and proof of residence. I'm not sure what to do here as I am not a business.