FraudulentTracking number
MICKEY28
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-30-2020
10:12 AM
I did not receive items off Ebay I opened a paypal case The seller then provided a tracking number 2 weeks after I purchased items I checked with courier and this tracking number was not sent or delivered to my address.I told Paypal this but seemed to have ignored it Paypal though have accepted tracking number and closed the case Anything I can do?
Labels:
- Labels:
-
Disputes
1 REPLY 1
ssummersVillage
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-31-2020
07:26 AM
Hi @MICKEY28,
I do apologize for the difficulties you've had with your claim. You can appeal the case through a customer service rep only. Due to limited representatives on the phone, you do have the option to reach out to us via chat:
- Log in to your PayPal account.
- Click Contact us at the bottom of the page.
- Choose the topic and sub-topic that best match your reason for contacting us
- Click Message us at the bottom of the page
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.