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Fraudulent transfer to cash plus

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Fraudulent transfer to cash plus

I just had $1000 transferred from my linked bank account to a Cash Plus account (which I never created nor see on my account.) I can’t dispute it because I’m both the sender and receiver as far as they can see. Clearly I was hacked. I always use the app but when I tried the website, my account was all in Spanish. I changed password and chose log out of all devices. Has anyone seen this? Is this a new fraud stunt? I’m so **bleep**.
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Re: Fraudulent transfer to cash plus

Thanks. Yeah I submitted the paperwork to the bank tonight already. Just hoping I can catch the cash before it somehow leaves PayPal. I’m not sure how that cash plus thing works.

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17 REPLIES 17
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Contributor

Re: Fraudulent transfer to cash plus

There's some discussion in this thread: https://www.paypal-community.com/t5/Disputes-and-Limitations/HELP-WITH-FRAUD/td-p/2337589

 

My suggestion is to put a stop payment to your bank account, so that the transaction to paypal will fail. It'll be faster than waiting for it to succeed. Mine just failed and the bank account just got removed from my paypal wallet automatically. Now I'm going to delete my account, hopefully it'll work.

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Contributor

Re: Fraudulent transfer to cash plus

Thanks. Yeah I submitted the paperwork to the bank tonight already. Just hoping I can catch the cash before it somehow leaves PayPal. I’m not sure how that cash plus thing works.

View solution in original post

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Contributor

Re: Fraudulent transfer to cash plus

This just happened to me as well! I am attempting to navigate this issue. Did you also notice a new number added to your account? My account was also switched to Spanish. Did this happen to you?

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Contributor

Re: Fraudulent transfer to cash plus

I did and I can't get to anyone at paypal to help resolve the issue. I have contacted my bank as well.

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Contributor

Re: Fraudulent transfer to cash plus

Did anyone have success deleting your bank account on your account?

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Contributor

Re: Fraudulent transfer to cash plus

No. I did not. I don't want to close my account until this gets resolved either. Absolutely ridiculous that you can't get anyone on the phone at Paypal or via email.

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Member

Re: Fraudulent transfer to cash plus

No, but would love to know if others are able to. I couldn't delete banking / credit card info OR delete my account. So PayPal is pretty much supporting this fraud.

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Member

Re: Fraudulent transfer to cash plus

same for me. new phone number on account. everything in Spanish 

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Member

Re: Fraudulent transfer to cash plus

New business, name and contact numbers added. Nothing confirmed, yet they let the person manipulate my account.

My account was changed to French.