On 9/4/20, I discovered that my account had been hacked and $2000 was transferred to a visa debit card that had been added by the criminal. I filed a dispute with PayPal on 9/5/20 describing the activity. I left the Visa debit card on my account and named it "Fraudulent Credit Card". I changed my settings to show my own credit card the preferred card for transactions. I was told by PayPal that i would be reimbursed. After not hearing anything for about 3 weeks, I called. It took a while but I was eventually able to speak with someone. I was told that I had been reimbursed already. The representative then read off the number to the fraudulent credit card and told me that the case had been closed!!!! This representative told me that I would be reimbursed. Since then I have not heard anything from PayPal. I have tried calling numerous times only to be disconnected from the phone tree. How can I speak with someone that can actually help me?? HELP....
