Fraudulent sellers...
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PayPal denied my claim against the Vango group because they said it wasn’t a billing issue. The company emailed me to say they were going to only charge 10% for a restocking fee. I have not received any items from the seller. I sent documents to PayPal to verify that I had cancelled the order and the seller had agreed to charge the 10% restocking fee. Restocking an order that was never filled ! I am very disappointed with how my case has been handled.
Another denial was related to enso seller who made my order appear to be two separate orders. Again I sent documentation to support my claim. One part of the claim was refunded but the other part wasn’t . I have always loved doing business with PayPal but I’m seriously considering cutting all ties with them,
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Why did you open a dispute for billing issue instead of non receipt of item?
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Kudos / Solution appreciated.
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