We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
Buyer beware! I thought PayPal would protect my purchases from fraud. Ordered a stainless steel dish rack from an Instagram ad using PayPal. Upon receiving the item, it was clearly NOT the item that was advertised. They sent a cheap pink plastic tray. Opened a dispute and Paypal is making me pay shipping back to China to get a refund. That will cost more than the stupid transaction cost in the first place. This company is using Bait and Switch and getting away with it. Lesson learned! I will stick to using AMAZON where customers are taken care of in situations like this!