Fraudulent email

Jazzyjim_590
New Community Member
A person by the Helen stole my information online a place this email to my PayPal account amI never added this email to my account how can I protect my account from this activity
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1 REPLY 1

PayPal_Adam1
Moderator
Moderator

Hi, we're sorry to hear that you've had this happen. Please see the below instructions so we can get you in contact with the right department: 
Here's how you can make sure you connect to the department you wish to contact:
Go to our website at www.paypal.com.
•Click Help at the top of the page.
•Click Contact Us at the bottom of the page. 
•Click Password and account access.
•Click Login problems
•Click Message Us at the bottom of the page.
•Click Chat with us while logged out.
That will get you in touch with a teammate that can assist you further.

We currently have limited customer service staffing so wait times may be longer. You can still view answers to frequently asked questions on our Help page or send us a message, though responses may take longer than usual. We apologize for the inconvenience. 

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