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Fraudulent company

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Contributor

Fraudulent company

Hi

I've just fallen foul of yet another fraudulent Chinese scam company.I'm trying to get my payment back..does anyone have any advice please 

 

Gyp3 

6 REPLIES 6
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Contributor

Re: Fraudulent company

First step is to file a dispute in resolution center, communicate with seller and then escalate to claim (if seller tell you to cancel dispute, tell seller you cancel once refund is received). PP will go thru resolution process. Don't prematurely close the dispute/claim, if you need to change dispute type, can do it via chat with customer service.

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Contributor

Re: Fraudulent company

The problem is I can’t communicate with the seller as all contact emails are undeliverable so I’m stuck
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Contributor

Re: Fraudulent company

Then escalate the dispute to claim. PP will attempt to contact seller then and if also no response PP will rule in your favor.

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Contributor

Re: Fraudulent company

Thank you for this . I will give it a go . Which topic do I use for the dispute though as none of them are quiet right
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Contributor

Re: Fraudulent company

If you ordered something and never got it, then item (or service) not received. If you did get something but not what you ordered then substantially not as described.

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Contributor

Re: Fraudulent company

Thank you again . I will start the ball rolling in the morning and see how I go Thank you for your help G