Fraudulent company must be stopped, by PayPal

KGRN
Contributor
Contributor
I ordered something from #Longruian Electronic Commerce Co. and it was a scam Specifically I was was given ability to return but I can only get their address written in Chinese from PayPal or seller, which means I can’t ship from US. Yet it was shipped from CA. PayPal supporting fraudulent Chinese company - unacceptable. Will cancel my account and Venmo !
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KGRN
Contributor
Contributor
I did actually receive assistance through PayPal after doing something very stupid and trying to contact them through my tracking number, upload step, of resolution. But then I used the message center asking for a representative and was able to explain my issue. PayPal fully resolved my issue and I am very pleased. Thank you for your interest and concern forgive my knee jerk reaction. I have learned how to further navigate PayPal when necessary, otherwise they have always come through. I do hope they cancel they particular seller.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@KGRN 

 

ok guess you don't want advice on that one then if you are closing or have closed your account.


Advice is voluntary.
Kudos / Solution appreciated.
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Solved

KGRN
Contributor
Contributor
I did actually receive assistance through PayPal after doing something very stupid and trying to contact them through my tracking number, upload step, of resolution. But then I used the message center asking for a representative and was able to explain my issue. PayPal fully resolved my issue and I am very pleased. Thank you for your interest and concern forgive my knee jerk reaction. I have learned how to further navigate PayPal when necessary, otherwise they have always come through. I do hope they cancel they particular seller.
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Jerryd6
Contributor
Contributor

Same exact situation. Fake Address was established in Oregan, shipped in "Huntington Beach, California. The seller was Chinese, judging by the name. Waiting over a month for the product to ship from CA to PA. 

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