Beware of this company!! They use different names and contacts such as Azcozy.com, Kilalagril.zendesk.com, Printabel Company & kayleeandtepid.com. These rugs they advertise are merely foam with a picture. I ordered 11/9/19, received 11/28/19, returned to China address given me on 12/2/19 and still no refund by 2/16/20. I spent $99.85 for 2 rugs and $47.00 to return. I am very disappointed in Paypal for allowing loyal customers to be scammed!!!!
Chinese Web Sites or on Facebook easy to spot so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth. 2. No contact telephone number............if you click on contact the most you will get is webmail or an email address. 3. No company address information. 4. Great looking items at bargain prices that turn out to be tat.
In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country.
Paypal state this >> PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.
