Fraudulent Account Opened

Dml7851
Contributor
Contributor
I have had a new PayPal account opened with another email address under my name. I am unable to see what has been purchased or done with the account because the verification phone number is not mine and PayPal apparently no longer cares about customer service or fraud because there phone line and text line are shut down. Luckily I have froze my credit so they cannot open up a charge card or anything but I have no idea what to do.
Login to Me Too
1 REPLY 1

CrystalBelle
Contributor
Contributor
Same here. It was opened in my maiden name and sent to an old address of mine (my parents address). I’ve spent the last 36 hours going back and forth with the chat agents and PayPal’s twitter chat agents and they all just keep telling me I have to call the customer service line that’s closed due to COVID. I’m beyond frustrated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.