Fraudalent chargeback

[pipous3k]

Hello, I run a boosting service for League of Legends- so I am selling digital goods.

A single customer has purchased 3 orders with a delay of days between each order a month and a half ago. We have completed each of them.

Now the customer has chargebacked two of these three orders. 

I have replied to both of them with a picture showing the details of the orders (from,progress,to) + a text describing how exactly we finished each of these orders.

What can I do to make sure I win the dispute?

[kernowlass · Accepted solution]

@pipous3k 

Give as much info as you can but sadly there is no seller protection for digital / virtual items, you can sell them but at your own risk unfortunately.

[pipous3k]

How can I run a business if everybody can just chargeback after I pay my employees out and I'm left with negative money

[kernowlass]

@pipous3k 

Sorry no idea on that one.