Fraud

Temp20201201c
New Community Member
Hi, I flew well today. I ordered goods for about $ 25 from the Czech e-shop, payment via paypal instead of the Czech e-shop, which looked trustworthy, probably ended up somewhere in Asia.when I saw the confirmation from paypal, I wanted to cancel the payment, but in a hurry I entered an unjustified payment instead of cancellation - this request was rejected and new, repair shops, I can no longer add to the payment. what should I do?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20201201c 

 

Paypal can't cancel a transaction for you, thats between you and the seller.

 

Paypal gives you some protection for non receipt OR not as described.


A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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Sdstevens70_
Contributor
Contributor
Well PayPal is not what they say they s are
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