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Hi @neicy62
I hope all is well during this time of crisis. It's great that you already send us a message on our Message Center. Please note that there's a slim chance to get a timely response as we are in skeletal staff due to this emergency that is happening. No worries once a customer service get a hold of your message they will immediately take a look on your concern and provide you feedback on this. Please always monitor your email because they will post updates on your email. We are trying our very best to respond to all our customer. You can also send them a personal message from their facebook
or twitter pages.
Facebook: https://www.facebook.com/PayPal
Twitter: @AskPayPal
Thank you for your patience.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Was this a phishing email? in PayPal Basics Archives
- I was denied resolution twice in Disputes and Limitations Archives
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- My primary paypal account has been hacked and my email address was removed in Disputes and Limitations Archives
- Payment Pending (auth. in progress) merchant cancelled order in Payments Archives