Fraud

KatMad33
Contributor
Contributor
It’s been bought to my attention the countless extra amounts that have been taken from my account and it’s happened to many others but I need to know ASAP will I get my money back??? And when???
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@KatMad33 

 

If you report on those transactions and PayPal rules in your favor, you generally will get your money back and, it can take anywhere from 24/48 hours, to upwards of 30 days depending on claim type. Depending on the specific circumstances of your case(s), it could take as long as 75 days.

 

Anything specific to you case(s), you'll need to message PayPal customer service as no one in the public forums do not have access to your account to make a determination.

 

To reach out to customer service for assistance (message response times will be delayed though because of limited customer service staffing due to Coronavirus (COVID-19) safety precautions):

https://www.paypal.com/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (AU): https://www.facebook.com/paypalau/

Twitter (AU): @AskPayPalAU

 

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (Worldwide): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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