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Fraud - what to do? talking to PayPal like talking to a wall...

Contributor

Fraud - what to do? talking to PayPal like talking to a wall...

help! I discovered 2 transactions on my account that i know nothing about. One for July and one just a few days ago. $210 each to someone called Cameron Jacobs (aka Cameron Braatz) in the US. has anyone had a similar case? I have never heard of him. I reported to PayPal and received a message that the payments are consistent with my payment history and therefore not unauthorized. Case closed. It makes no sense. I can't find anywhere on the site to escalate the complaint to. Any suggestions? the debits were attached to my Barclays UK banking card. Does anyone have experience of asking their bank fraud squad to deal with PayPal?

1 REPLY 1
Esteemed Advisor

Re: Fraud - what to do? talking to PayPal like talking to a wall...

@GingerWilson 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


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Kudos / Solution appreciated if I helped you.