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Fraud products

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Contributor

Fraud products

Have you noticed an uptake in fraud sellers products? They are sneaky and PayPal is not allowing it for a refund and I have received crap and can’t return because it is way more money than what I paid but now I am swindled by over $200!!!!!!!! Help I don’t think I can use PayPal I thought they would use better vendor securities so this wouldn’t happen and have my information at risk!!!
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Esteemed Advisor

Re: Fraud products

@Lizmelita 

 

Yep hundreds of these it seems.


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

3 REPLIES 3
Highlighted
Esteemed Advisor

Re: Fraud products

@Lizmelita 

 

Yep hundreds of these it seems.


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/smarthelp/article/FAQ3544

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Highlighted
Contributor

Re: Fraud products

Thank you! And unfortunately sometimes I use my account!!! I just won’t use PayPal anymore because it doesn’t seem as though you have protection!!!
Highlighted
Esteemed Advisor

Re: Fraud products

@Lizmelita 

 

Paypal gives 'some' buyer protection and 'some' seller protection but its up to us all to risk assess our own transactions.

Even credit cards have terms and conditions and don't cover you for everything.

Paypal is not an insurance policy.


Advice is voluntary.
Kudos / Solution appreciated.