Fraud payment

Ema15
New Community Member
Hello I payed for a fraud website and i can not access the payment details and cancel it since it is not showing on my account. I payed using a different card than the one in the account since it is expired. I received a confirmation email that i paid, however, it is not showing on my account so i can not delete it. I have been trying for 2 days to talk to an pay pal employee. The phone keeps disconnecting. It is like impossible to reach to someone to talk to.
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ema15 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.