Fraud on Ebay de

dave1431
New Community Member

Hallo

 

In january 2021 I bought a tv box from a China seller but the device was send from Czech Republic. That how they avoid to pay customs. But the device was broken and I opened the dispute and they after a long time answered that they can not send me the new device until I close the case on ebay de. So I closed the case but never get the replacement device. Also the seller "CUTREE" blocked me from further buying in theirs ebay shop. They protected themselves so I can not buy enother product and say it is brocken. What can we do to stop such a fraud sellers on ebay?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@dave1431 

 

Don't close disputes is your best bet !!

Did you pay via paypal?

If so then click on the transaction in your paypal account and using the resolve a problem link on that details page open one for non receipt.


Advice is voluntary.
Kudos / Solution appreciated.
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