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Fraud case denied

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Fraud case denied

Hello Brent <removed>,

We received the case(s) you filed on August 7, 2018.

We have reviewed this transaction(s) and are denying your case(s). This decision was made because your billing dispute doesn't match our qualification for a billing dispute.

If you'd like a copy of the documentation we used in the investigation of your case, send a letter including the Case ID to the following address:

PayPal, Inc.

Attn: Billing Error Dispute Documentation Request

<removed>

Omaha, NE 68145 

We're sorry for any problems you may have experienced with the transaction(s).

Transaction information:

Dispute Case ID: PP-D-12869184

Transaction Amount: $39.95 USD

Dispute Amount: $39.95 USD

Transaction ID: 8N944002UW165851M

Transaction Date: July 7, 2018

 This is the response I get after working hard to get a refund on an obvious fraud case.  The seller is in China and obviously sells so much on Facebook that they are too big to deal with individual claims.  After trying to work things out with them, I tried PayPal.  In both cases I felt that my little $40 purchase was not worth the effort of either company to try to resolve.

 

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