Fraud and No One is contactable.

RngrYogi
Contributor
Contributor

my account was hit with 9 fraud charges in 20 mins today and wiped out my account. Because of corona virus i cant get in touch with a SOUL. ive left messages detailing the incident and the transaction detail listing the fraud charges but not one agent has responded... even tried to call in and listed all the bad chargess into the phones automated system but still no response. it has been over 8 hours since i sent the messages. it even went thru and charged what i had on my chime card into a -40 dollar balance. this is all the money my family had during this pandemic. we need gas food and other resources. where can i look for help??!!!

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@RngrYogi 

 

If the charges appear in your PayPal account activity do the following:

 

  1. Locate and click payment transaction in your PayPal account activity
  2. Click "Report a problem" 
  3. Click “I want to report unauthorized activity”.

If they only appear in your bank or card statement, report them to your bank or card issuer.


Kudos & Solved are greatly appreciated. 🙂
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RngrYogi
Contributor
Contributor
Unfortunately the system told me i couldnt dispute "this kind of transaction" i have already tried every method to report this.
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