Fraud and Closure of my account.

fietsman
Contributor
Contributor

Good day. I some yesterday used my account to commit fraud. I have a credit card registered on paypal and it was used to do an unauthorized transaction the account was than closed on the same day (I suppose to prevent me from filing a dispute). My bank contacted me to know they have suspected fraud on my card and has since blocked the card. What can I do? I still have the emails that paypal send me as proof. Thanks in advance. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@fietsman 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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