Fraud and Account Hacked

[dianeriveria]

Hello,

 I am Himisha <removed> from India. I have created my PayPal account on 6 th November 2020. Also added my debit card. On 13 November someone has hacked my account and did payment to the TEBEX site. Hacker has transferred 64$ thrice from my PayPal account. I have reported FIR to cybercrime, Also informed my bank. However the payment was initiated from PayPal, So I genuinely need help from your side. Also, that hacker has closed my account on 13 November and I am unable to login into PayPal.  Please help me out and get back to me As soon as possible. I am trying to reach you via phone, But it is saying that due to Covid 19 your customer care executive is not available.  

[PayPal_JonK]

Hello @dian

I'm sorry to hear you've run into some unrecognized activity on your account. Normally, if you need to report any unauthorized activity through your PayPal account, you can do so through our Resolution Center. Since you're unable to login to your account, I'd recommend reaching out to our Customer Support by clicking Contact and then Message Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

Best wishes,

 - Jon K

[dianeriveria]

Thanks for your reply but no one answering in FB or Twitter

[dianeriveria]

I have contacted through Facebook page but no one answering. Twitter is not working. Anyhow I want to contact one of your executives. Please contact me as soon as possible