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Fraud Seller!! Shixi Network Technology Co., Ltd.

SOLVED
Leileo
Contributor

Fraud Seller!! Shixi Network Technology Co., Ltd.

Dear all, 

 

Just want to share my recent experience. With both Paypal and Shixi Network Technology Co., Ltd. There's a scam going on out there. Whereby sellers are shipping out items that are incorrect or not to description (basically not what you ordered). After receiving you are forced to return the item to seller to get back your money. Paypal won't help you get your money back, since the seller offered a "solution" to get your money back. Which is to send the item back. And sometimes, the effort and cost to return the item makes no economical sense for you hence you'd rather give up doing so. The tracking number and link i got initially was a fake one that doesn't come up. The item I received from came torn, tattered and broken as they didn't even try to package it properly.  If i didn't want to ship back to item. I'd claim non-recipient of item. And how, the tracking works. Showing delivered. Hence, I recommend all to do your due diligence when buying online. Paypal Buy Protection is sub par and it's not the first time this company has been so, and scammed successfully. Thank you for reading.  Godspeed in your internet purchase.

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

@Leileo 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

Paypal are only doing what they state they will do in their buyer protection policy so best read it first as it says......

 

PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/au/webapps/mpp/returns


You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.









Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

27 REPLIES 27
kernowlass
Esteemed Advisor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

@Leileo 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

Paypal are only doing what they state they will do in their buyer protection policy so best read it first as it says......

 

PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/au/webapps/mpp/returns


You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.









Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Leileo
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

Unfortunately PayPal isn't flagging these unscrupulous scammers!
TTKristen
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

I'm dealing with this with 3 transactions that I got scammed on where a company advertised boots that were a name-brand and sent me (several weeks later) plastic boots from China - fraudulent fakes!   PayPal appears to be in cahoots with these companies because they do not honor their "Buyer Protection" statement of "significantly different item".   I will not be using PayPal for any further purchases.   

 

bruceh10139
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

There seems to be a number of Chinese sellers that use PayPal as a platform to make money.  The scheme is as follows:

  1. advertise a product for for a certain amount of money
  2. send a different product than what they advertised
  3. when you try to file a dispute, PayPal has you try to resolve the issue with the seller
  4. the seller offers a lesser refund (they don't even attempt to fix the problem)
  5. you refuse the lesser refund and file the complaint through PayPal
  6. PayPal demands you send the wrong product back to the seller with tracking and here is where it goes sideways.
  7. You take the package to the post office and find out it costs many times more than what you initially paid to ship the product pack to China (for example, spend $30 but cost for return shipping with tracking is $70)
  8. You activate the return shipping refund program and they tell you:

Now that you’ve joined the Return Shipping on Us program, you can submit up to 12 requests per year. We’ll reimburse you for up to $30 per request on your return shipping costs. (Notice the limited refund amount so you are potentially worse off)

 

8. PayPal gives no guarantee you will be reimbursed for the shipping and so you refuse to send back the wrong product

9. You don't provide proof of shipping and so PayPal closes the dispute. You are stuck with a product that is worth pennies and the seller profits off you.

10. Win for the seller as they rip you off and have PayPal provide the platform to protect their scam.

 

PayPal has no interest in making things right.

 

 

TTKristen
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

This is exactly what I went through!   PayPal seems to be in with these scams from what I see.  I'm waiting on the resolution of 2 cases and if I don't get a refund from PayPal - I'm reporting them to BBB and canceling my account and will never use PayPal again.

 

 

TomThumb21
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

I believe there's a few companies doing this as mine was Garland something something.

I'm still trying to dispute this but definitely needs to be addressed by PayPal, their system is being used for fraud.

Pisanofrank
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

Topokey sells coins and uses 4 or 5 other names on ads on YouTube. Same tactics as mentioned by others . Yet , PayPal grants them seller accounts. I got a silver dollar Aug 18 ,ordered Jul 16 and it is metal, not bullion .999 silver. Still waiting for PayPal refund.
bruceh10139
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

Good luck...really.  Please update your outcome here.  I know it can take a looong time.

Ag771
Contributor

Re: Fraud Seller!! Shixi Network Technology Co., Ltd.

When is PayPal going to shut them down? They just did the same to me. PayPal should be trying to protect their customers.