Fraud, PayPal Hacked, Unauthorized Transaction

oxfuego
Contributor
Contributor

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kernowlass
Esteemed Advisor
Esteemed Advisor

@oxfuego 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


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Kudos / Solution appreciated.

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oxfuego
Contributor
Contributor

the company skin baron tell me i contact again PayPal and police FBI etc.. Monday i go to official police station. 

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@oxfuego 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.
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oxfuego
Contributor
Contributor

not posible my friend i report 2 times i call 2 times PayPal support but not help me i cant open again case look what  write me back : unable to complete your request you have already filed a case for this transaction.

 

repost message closed case is :Transaction not covered thank you for reporting this case after reviewing your case we found that this transaction was not unauthorized and hence couldnt be covered under paypal purchase protection.

 

 

now last i write email for FBI and now tomorrow im in police station because company skinbaron have details hacker steam email like etc...

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